WOW Stories
The following employees have achieved distinction of board certification in healthcare management as Fellows of the American College of Healthcare Executives (ACHE), the nation's leading professional society for healthcare leaders:
- Ervin Locklear, F.A.C.H.E., Administrator
- Karen W. Lowdon, F.A.C.H.E., Sr. Director Pharmacy, CRMH
- Patricia K. Rushmore, R.N., F.A.C.H.E., Director, Care Management
Fellow status represents achievement of the highest standard of professional development; only 7,500 healthcare executives hold this distinction nationwide. To obtain this status, candidates must pass a comprehensive exam, meet academic and experimental criteria, earn continuing education credits and demonstrate professional and community development. In addition, ACHE fellows are required to undergo recertification every three years.
This prestigious credential demonstrates the dedication and commitment of these individuals to our patients' care and the community. Congratulations!
Posted 6/11/08
Romney Smith, Paramedic Transport Specialist with Carilion Patient Transportation Services/Carilion Life-Guard, was recently recognized by the Board of Directors of the National Registry of Emergency Medical Technicians (NREMT) for 20 consecutive years of service as a nationally registered EMT-Paramedic.
Romney is one of the few EMTs nationwide to achieve this goal in the NREMT's 37-year history. He started his EMS career in 1978 with the Simmonsville Volunteer Fire Department. A year later, he joined the Craig County First Aid and Life Saving Crew (now Craig County EMS). In 1982, he completed an EMT course with Christiansburg Rescue and in 1987, he completed the Paramedic program at Jefferson College of Health Sciences. Romney started working for Carilion Patient Transportation Services in 1996. In 2004, he was promoted to a Critical Care Paramedic Specialist with the Carilion Life-Guard program. He has been with the Life-Guard 11 base full-time since 2005. Romney is an EMT Instructor. He also holds instructor status in ACLS, BTLS, and PEPP and as an ALS Coordinator. Over the years, Romney has held the title of Training Officer for multiple EMS agencies. He is currently on the Craig County EMS Board of Directors. Since he has been with the Carilion Life-Guard 11 program, he has been promoted to Lieutenant. Congratulations, Romney!
Submitted by Susan M. Smith, Director,
Carilion Life-Guard
Posted 10/17/07.
Kerry Armentrout, Paramedic Transport Specialist
with Carilion Patient Transportation Services / Carilion
Life-Guard was recently recognized by the Board of
Directors of the National Registry of Emergency Medical
Technicians (NREMT) for 20 consecutive years of service
as a nationally registered EMT-Paramedic.
Kerry is one of the few EMTs nationwide to achieve
this goal in the NREMT's 37-year history. He started
volunteering in 1979 with Williamson Road Life Saving
Crew, where he worked his way through the various
positions of equipment officer, 2nd Lieutenant, and
Personnel Lieutenant In 1985, he started working
part time for Roanoke City EMS as a paramedic and
became certified as a NREMT-P just one year later.
During that time, he also worked full-time as a Poison
Control Technician at the Southwest Virginia Poison
Control Center. In 1989, he began work for Roanoke
County as a Firefighter / Paramedic and continued
there until 1993, when he came to work for Carilion
Life-Guard. Kerry obtained his Flight Paramedic certification
in 2003, the first Carilion Life-Guard employee to
earn this certification. Kerry has a life membership
with REMS (Roanoke Emergency Medical Services).
Submitted by Susan M. Smith, Director,
Carilion Life-Guard
Posted 9/5/07.
Monica Hurt, our second shift secretary at CRMH
Imaging, went well beyond the extra mile in a recent
display of exceptional customer service. An elderly
gentleman came to our front desk looking for his
daughter, whom he had just dropped off for her outpatient
appointment. He'd parked in the Belleview Parking
Deck. His daughter was nowhere to be found. Monica
searched all of our local facilities' appointment
schedules in an attempt to find his daughter. Unfortunately,
her appointment was at the Crystal Spring Medical
Office Building and "Dad" had gotten geographically
disoriented after dropping her off.
Monica escorted him all the way to Crystal Spring Imaging, reuniting father and daughter. Then, Monica guided them back to the Belleview garage. What could have been hours of frustration for the patient and her father, was reduced to minutes by the resourceful and thoughtful actions of Monica Hurt. Kudos to Monica for stepping up, literally walking that extra mile and giving us a level of exemplary customer service we should all strive to reach.
Submitted by Ron Jones, CRMH Imaging Services
Posted 5/29/07.
